Many factors can influence a customer’s choice to purchase from your company. The internet frequently acts as your salesperson because it is so quick and easy to buy from you without ever speaking to a salesperson, which can significantly impact whether a consumer decides to do so. Please read on to learn strategies that will make obtaining positive client evaluations straightforward before we reach out to King Kong’s PPC customer reviews.
Your content should be optimized.
Optimize your website, blog articles, social media accounts, and emails to offer quick and straightforward channels for writing evaluations by:
1. Installing badges on your website to swiftly and efficiently point visitors to your Yelp, Facebook, and Amazon pages for reading and leaving reviews
2. Make your website mobile-friendly to attract visitors using their phones to search or browse social media.
3. Be brief and direct when requesting customer reviews via email.
Create inducements.
Ensure you provide customers a reason to post a review because your time and your customers’ time are valuable. Give discounts and coupon codes, or enter into a competition with a greater reward to entice your consumers to leave reviews.
Take your clients where they are.
Please refrain from emailing your clients to suggest they leave you a favorable Yelp review; instead, make sure that your requests align with the platform where you want your clients to leave a review. Ensure the email contains a link to the page where customers can submit reviews if you ask for them.
Respond to all reviews, favorable or unfavorable.
Make sure you take the time to thoughtfully and non-defensively respond to a one-star review to resolve. If you work in customer service, it’s the proper thing to do and could benefit your company in the long run.